Effective Date: April 17, 2026
We want you to love your purchase.
Ready-to-Ship Items:
Returns may be accepted within 14 days of delivery if the item is unworn, unused, and in original condition.
Custom / Personalized Pieces
Because these items are made especially for you, they are non-refundable/non-returnable unless:​
the wrong item was sent or if there is a craftsmanship defect
Please contact us within 3 days of delivery with photos so we can make it right.
Refund Timing
Approved refunds are returned to the original payment method. Processing times vary by bank/card provider.
Return Shipping
Unless the return is due to our error, return shipping costs are the customer’s responsibility.
Contact
contact@imogenebejoux.com